How to Build an AI Customer Support Agent with LangChain, Pinecone, and Next.js: Full Architecture
Customer support tickets represent one of the fastest-scaling operational expenses for SaaS companies and digital agencies. However, deploying a naive LLM chatbot connected directly to OpenAI leads to catastrophic brand risk: fabricated pricing plans, imaginary refund guarantees, and hallucinations. To build an enterprise-grade AI customer support agent that speaks exclusively from verified product knowledge, engineers … Read more