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How-To Guides

Step-by-step guides for the software and systems people actually use at work.

Copilot in SharePoint: The 20-Item Search Ceiling

September 8, 2026 by zelobiz
The documented limits on Copilot in SharePoint search and agents

Twenty source items total, and images, recordings and OneNote still aren’t readable. Plus the permission trimming that makes one agent answer the same question differently depending only on who’s asking.

Categories AI in Office Software, Files & Storage Leave a comment

Why Your Meeting Recap Got the Speaker Wrong

September 7, 2026 by zelobiz
Why a Teams meeting recap can misattribute who said what

A named action item is the highest-cost place for a wrong attribution to survive unchecked. Two documented causes, one hard 20-person ceiling, and the checklist to run before a recap goes to people who’ll act on it.

Categories AI in Office Software, PowerPoint & Meetings Leave a comment

Why Teams Recordings Expire After 120 Days

September 7, 2026 by zelobiz
teams recording expiration hero

There are three separate clocks, not one: a 120 day default for recordings and transcripts, a shorter 60 day window for audio recaps, and a recycle bin period on top of that. Changing the policy today does nothing for a recording that’s already 119 days old.

Categories AI in Office Software, PowerPoint & Meetings Leave a comment

Copilot in Teams Meetings: What It Can and Can’t See

September 7, 2026 by zelobiz
What Copilot in Microsoft Teams meetings can and cannot see

Copilot won’t work in a meeting hosted by another organisation, no matter your own licence. The three states of one setting decide everything else, and most attendees never check which one is active.

Categories AI in Office Software, PowerPoint & Meetings Leave a comment

Creating a Presentation With Copilot: Two Limits Nobody Mentions

September 7, 2026 by zelobiz
Creating a PowerPoint presentation with Copilot: two documented limits

The template is the foundation Copilot learns from, not the prompt. Two documented limits that break a real workflow, and the checklist that works around both before a deck goes in front of anyone.

Categories AI in Office Software, PowerPoint & Meetings Leave a comment

Why Copilot Ignored Half Your Reference Document

September 6, 2026 by zelobiz
Three documented reasons Copilot in Word ignores part of a reference document

A better prompt does not fix content Copilot under-weighted because it sat in the middle of a long file. Three documented causes for one symptom, checked in the order that actually rules them out.

Categories AI in Office Software, Word Leave a comment

AI PDF Summaries: What Acrobat Won’t Read

September 6, 2026 by zelobiz
What Adobe Acrobat's AI Assistant will and will not summarise in a PDF

A scanned page with no text layer is read as nothing, not as an error. Here are the four documented reasons Acrobat’s AI Assistant refuses a file, and what actually fixes each one.

Categories AI in Office Software, PDF Leave a comment

Track Changes Won’t Catch an AI Edit You Didn’t Track

September 6, 2026 by zelobiz
Why Track Changes does not catch every AI edit in Word

The setting has to be on before the edit, not after. Compare is the only tool that catches an AI edit made before Track Changes was switched on, because it reads two saved files rather than an edit history that may never have started.

Categories AI in Office Software, Word Leave a comment

Copilot in Word: What It Still Can’t Do

September 6, 2026 by zelobiz
What Copilot in Word cannot do, according to Microsoft's own documentation

A comment can be deleted if Copilot rewrites the paragraph it’s anchored to. This is documented Microsoft behaviour, not an edge case, and it’s one of six stated exclusions that decide whether you can rely on the feature at all.

Categories AI in Office Software, Word Leave a comment

Help Me Write Gmail Replies: Gemini’s Real Limits

September 5, 2026 by zelobiz
Using Help me write in Gmail with Gemini

Business Starter gets nothing in Sheets and still gets Help me write in Gmail. The usage figure everyone quotes appears nowhere in Google’s documentation, and the limits that do exist are per user rather than pooled.

Categories AI in Office Software, Google Workspace Leave a comment
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